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Support Ticket Issue
- Monday, 14th September, 2009
- 16:45pm
Yesterday during an update to our server software the support ticket system freaked out and re-opened a number of old tickets.
This problem also alerted us to an issue where the ticketing system had failed to open some tickets in the past.
We apologies for any frustration this has caused.
The issue is now resolved and the system should now be functioning correctly.