It is useful to know your control panel username and password since this is needed for FTP and SSH access.
If you would like to reset your control panel password:
- Log into this support portal if you haven't already. If you do not know your support portal password use the forgotten password link on the login screen.
- Click on Products & Services -> My Services. A table of the services you have with us will be shown.
- Click on your web or email hosting service.
- Your username is shown on the Hosting Information panel.
- To change the password find the Actions panel and click Change password
If you need help logging in please see: How to log into the web hosting control panel